Frequently Asked Questions
Your guide to clean beauty, simplified.
What does 'clean beauty' mean at your store?
To us, clean beauty means products formulated without parabens, sulfates, phthalates, or synthetic fragrances. We prioritize non-toxic ingredients that are safe for your skin and the environment.
Are your products cruelty-free and vegan?
Yes, all our skincare and makeup essentials are 100% cruelty-free. The majority of our range is also vegan; please check the specific product description for the vegan-certified badge.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy if a product doesn't suit my skin?
We want you to love your glow. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our clean beauty community to more countries soon.
Are your containers recyclable?
Sustainability is a core value. Most of our packaging is made from glass or PCR (Post-Consumer Recycled) plastic. Please refer to the recycling instructions on each individual package.